Gaya APA
Dyché, Jill.. (2002).
The CRM handbook: a business guide to customer relationship management .
mau:
Addison Wesley.
Gaya Chicago
Dyché, Jill..
The CRM handbook: a business guide to customer relationship management.
mau:
Addison Wesley,
2002.
print.
Gaya MLA
Dyché, Jill..
The CRM handbook: a business guide to customer relationship management.
mau:
Addison Wesley,
2002.
print.
Gaya Turabian
Dyché, Jill..
The CRM handbook: a business guide to customer relationship management.
mau:
Addison Wesley,
2002.
print.